iTunes Problème signalé à GetHuman par GetHuman-kristoph

novembre 19, 2017

Report Details

Summary of the problem
locked out of my account and unable to use iphone as its locked from the itunes side
Company and department tried
iTunes - Service client
Reported by
GetHuman-kristoph - GetHuman user since décembre 23, 2016
Problem classification
iTunes: Change l'ordre
Date of incident
novembre 7, 2017
Reported by GetHuman-kristoph
Reported on novembre 19, 2017 from New Mexico
Problem report / further detail
began an update on the latest software and mid way through to reset the phone as it was going very slowly.I then forgot my password.and have since locked myself from the account and cannot use the phone as such because the itunes account is linked on my phone
How GetHuman-kristoph attempted to contact iTunes
E-mail essayé iTunes Support client à
Was equipped with the following information
Courriel sur le compte, nom de famille, numéro de téléphone sur le compte, adresse personnelle, courriel, nom du titulaire du compte, numéro de commande
Reported back to GetHuman as fixed
Fixed, on décembre 10, 2017

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