iTunes Problème signalé à GetHuman par GetHuman-barbpowf

novembre 14, 2017

Report Details

Summary of the problem
account closure
Company and department tried
iTunes - Service client
Reported by
GetHuman-barbpowf - GetHuman user since avril 15, 2016
Problem classification
iTunes: Surcharge / Charge étrange
Date of incident
novembre 11, 2017
Reported by GetHuman-barbpowf
Reported on novembre 14, 2017 from New Mexico
Problem report / further detail
My brother Mark Tomkinson has passed away and he had a paypal acct set up with Itunes for $**.**. I need to have that acct canceled. I am not sure what his acct number would be but his phone number was ***-***-**** and his address was **** **th Ave, Sacramento, CA *****. Please email B*****@***.com with any further information that you might need.
How GetHuman-barbpowf attempted to contact iTunes
E-mail essayé iTunes Support client à itunesstoresupport@apple.com
Was equipped with the following information
Nom du titulaire du compte, prénom, e-mail sur le compte, numéro de commande, numéro de téléphone sur le compte, numéro de compte
Reported back to GetHuman as fixed
Fixed, on décembre 3, 2017

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