iTunes Problème signalé à GetHuman par GetHuman-jsonsonn

novembre 15, 2017

Report Details

Summary of the problem
Issue with iTunes
Company and department tried
iTunes - Support client
Reported by
GetHuman-jsonsonn - GetHuman user since décembre 29, 2016
Problem classification
iTunes: Problème de service client
Date of incident
novembre 3, 2017
Reported by GetHuman-jsonsonn
Reported on novembre 15, 2017 from Louisiana
Problem report / further detail
I tried to buy a pack for my mobile strike account, but there was a problem with the payment so now I need the issue resolved so I can purchase again.
How GetHuman-jsonsonn attempted to contact iTunes
Recherche d'une iTunes FAQ sur getsupport.apple.com
Was equipped with the following information
Numéro de téléphone, e-mail sur le compte
Reported back to GetHuman as fixed
Fixed, on décembre 7, 2017

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