iTunes Problème signalé à GetHuman par GetHuman-ngaglian

novembre 15, 2017

Report Details

Summary of the problem
Issue with iTunes
Company and department tried
iTunes - Aide à la clientèle
Reported by
GetHuman-ngaglian - GetHuman user since octobre 21, 2016
Problem classification
iTunes: Problème de support général
Date of incident
novembre 9, 2017
Reported by GetHuman-ngaglian
Reported on novembre 15, 2017 from Alabama
Problem report / further detail
my wife is an organizer for our Apple Music family membership - for some reason, the other three of us cannot join Apple Music. She sends us an invite, we accept but nothing happens and Apple Music doesn't work on our devices - just hers.
How GetHuman-ngaglian attempted to contact iTunes
E-mail essayé iTunes Support client à itunesstoresupport@apple.com
Was equipped with the following information
Identifiant du compte, e-mail, e-mail sur le compte, adresse du domicile, numéro de confirmation, prénom, numéro de téléphone, numéro de téléphone sur le compte, nom
Reported back to GetHuman as fixed
Fixed, on novembre 23, 2017

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