Gmail Customer Service Issues

I am having trouble accessing my Gmail account after breaking my phone where I stored my passwords. I can't remember the passwords for multiple accounts, including my Gmail, and I changed my phone number. Gmail is asking for a verification text on my old number, and the email verification goes to an account I can't access. I remember my first teacher's name, the time I opened my Gmail account, and the original verification code they sent. I just need help verifying my ID to access my Gmail account or a way to enter the verification code myself. I have important documents in that specific Gmail account.

Hello, I am having trouble logging into my Google account. I have been trying to recover it using my phone number, but when I enter the confirmation code sent to my phone into my Gmail account, it asks me to verify an alternate email address. I only have my email and phone number associated with the account. Every time I attempt to try a different way, I receive a message saying they cannot confirm the ownership of the email and to try again in a few hours. This has been happening for a week now. I suspect my account may have been hacked. I am willing to provide my ID card and any other necessary information to prove ownership of the email. Your assistance would be greatly appreciated.

I am having trouble accessing my Gmail account from my new iPhone as it is prompting me for 2-step verification, which was turned on for my account. Unfortunately, I no longer have access to my old phones or backup phone as I have sold them and completely formatted them. I have attempted various methods to log in, but I keep getting the message "Google couldn't verify this account belongs to you" and it is requesting the 2-step verification lock screen code from my old devices which I no longer possess. The recovery email and phone number are up to date on my account, but Google is not providing me with the option to recover my account using them or by answering recovery questions. I would like to know how I can recover my Gmail account using the recovery email or phone number, or if there is any alternative way to regain access to my account.

Dear Sir, I am Bhabani Shankar Sahoo. I recently cleared my phone's system, which resulted in me accidentally deleting my Gmail password. Unfortunately, two out of three recovery options are not valid for me anymore. My recovery phone number and email are inactive. Nevertheless, I do remember the answer to my security question. My personal phone number is [redacted] and I have my Lenovo vive k5 plus phone that I use for Gmail. As a student, I have important files and certificates in my email inbox, and some certificates are expected soon. I am worried about missing out on job applications if I can't recover my email promptly. Please assist me in recovering my account. Thank you.

Hello, I'm currently facing an issue accessing my account with the email [redacted] Although I have not logged into this email on a desktop in years, it has always been accessible on my phone through the preloaded email app. I'm attempting to gain access via a computer, but the password recovery process is asking for the last remembered password, which is not working. The message "we could not verify this was you" keeps appearing. This email is linked to numerous accounts, and I'm hoping to avoid changing them all if I lose access through my phone. Any assistance, like a password reset link sent to my email, would be greatly appreciated.

Every day, I am continuously being added to various Google Shared Drive Groups, which has proved to be a constant annoyance. Since I am just a Viewer and not the owner or Editor, I am unable to remove myself from these groups. Despite contacting some group owners via email requesting removal, I have not received any responses, leaving me stuck in these unwanted groups. I am seeking guidance on the following: 1. Is there a method for me to independently exit all shared groups without relying on the group owners? 2. How can I prevent future additions to different groups every day? 3. I wonder if there is a possibility for you to assist me in removing myself from all these groups and implementing measures to avoid further unwanted group additions. I am willing to provide my Gmail ID if necessary. Thank you.

Bonjour, je reçois des e-mails importants de plusieurs expéditeurs pour Anthony Monfort à [redacted] (alors que mon adresse est [redacted]) qui ne me sont pas destinés. À l'inverse, je ne reçois pas certains e-mails qui me sont adressés (j'ai effectué un test) et la personne à qui ils sont adressés me dit qu'il s'agit du mauvais destinataire. Ce problème persiste depuis un certain temps, c'est pourquoi je vous contacte pour savoir comment y mettre un terme.

My name is Mzuhleli Chalton Ngovela, and my Gmail account was compromised after my Huawei Pro 10 cellphone was stolen on July 5, [redacted]. The email address in question, [redacted], has been taken over by an unknown individual who also changed the contact number associated with it. Initially, the account was managed by [redacted], which I suspect is the hacker's account. I am seeking assistance from Gmail to deactivate the account from this unauthorized individual and restore it back to me with my original contact number ending in 22.

Hello everyone, I am facing an issue with my Gmail account's two-step verification. Unfortunately, I've misplaced the phone where I used to receive codes, and my phone number has changed. As a result, I am unable to access my Gmail account from the browser to update my information. I can only access Gmail through the iPhone app. I have tried multiple times to log in without success. Every time, I receive the same message that Google couldn't verify if the account belongs to me. I have a recovery email, but it doesn't help since I can't receive the code on my phone to log in via the browser, no matter which browser I use. I have reached out to Google's Help Center multiple times, but unfortunately, I haven't received any resolution or response to my concerns. I am feeling disappointed and frustrated by this situation. While I appreciate the security measures, I hope there is a way to change the phone number to receive verification codes. I feel stuck in a closed loop. Thank you for your attention. Best regards, Esperanza.

Hi Team, I am reaching out to inform you that my email account, "[redacted]," has been logged out from my phone. Unfortunately, I am unable to recover it as I do not remember the last password and forgot the answer to the security question. However, the recovery email for this account is "[redacted]" This email contains crucial contacts that are necessary for my work. I have faith in Google's services and kindly ask that the team resend the verification link to my recovery email as I am not seeing the option to do so myself. I can recall the recovery email as I have received emails there before, and I have attached a screenshot for reference. I would appreciate it if you could investigate this issue and assist me accordingly.

I am experiencing a serious issue with my Gmail account "[redacted]" which I have been using for about 4 to 5 years. Unfortunately, I am unable to log in as I have forgotten my password and 8-digit backup code for 2-step verification. Despite receiving confirmation codes on my registered phone number, I am still unable to access my account. This is concerning as it contains crucial data such as official information, business contacts, photos, videos, documents, emails, and contacts. I also have accounts under "[redacted]" and "[redacted]" linked to the same phone number. I kindly request assistance in recovering my account as soon as possible. Thank you.

Hello, I am Chaitra. I am having trouble recovering my email account, [redacted], as I have forgotten the last password I used. Despite trying several ways to recover the account, I have been unsuccessful. The recovery email provided was set up in [redacted] and has not been changed since. The phone number associated with the account for security purposes is still the same, [redacted], and I utilize [redacted] as an alternate email. My date of birth and address can be verified using my Aadhar card number [redacted]56. There are essential documents in the old email that I urgently need as they are not saved elsewhere. Can you please assist me in recovering my account? Thank you for your help. Chaitra S.

My Gmail account, [redacted], was unjustly accessed by a estranged family member who changed the account details. They switched the name and phone number connected to it, affecting my Facebook and other social media accounts. I suspect my bank account is also linked. The last password I recall is Myaamor15! I urgently require access to my account. You can reach me at [redacted] or [redacted] for temporary communication. I appreciate Hotmail's account recovery process that helped me regain access after a similar incident. I urge Google to consider implementing a comparable system to assist users who lack access to both the former phone and password. This would prevent situations like mine and abide by the social media abuse act.

I keep experiencing recurring issues with my email accounts being hacked. Three of my emails have been compromised, and it has even extended to my gpay account. To ensure my security, I had to take the drastic step of closing down all my accounts, including my bank and PayPal. I have informed my bank about the situation and plan to involve the authorities. The concerning part is that this seems to be linked to my husband's email addresses, raising doubts about their security as well. My affected email addresses are: - [redacted] - [redacted] - [redacted] My husband's email addresses are also under scrutiny due to multiple accounts, creating further distress: - [redacted] - [redacted] The situation has become so dire that I even had to resort to signing into my Straight Talk phone as a guest. The presence of numerous viruses is alarming, and I have decided to change all my contact details, including my number and email, by tomorrow. I urgently request the closure of all compromised accounts as soon as possible.

I am seeking assistance with our email forwarding process. We have set up an email forwarder from [redacted] to [redacted] to scrape information for tracking services. We use Python regex in Zapier for this purpose. Despite successful testing with emails from other domains, emails sent from our domain, basecloudglobal.com, are not reaching [redacted] as intended. This issue started last week. We would appreciate it if someone could investigate why these emails are not being forwarded as expected. We are utilizing Office [redacted] Exchange Plan 1 for our email services.

After changing routers, I encountered difficulty accessing my Gmail account. The system insisted on sending a code to an old phone number that was never linked to my account. Although I updated the information with the current internet number, the issue persisted. Strangely, this problematic email account is the same one I am using to chat with you online. Please address this problem promptly as this is the second crucial email address I may have to abandon due to ongoing errors within your system. It's perplexing that such crucial account details are overlooked while errors persist. The email address in question is [redacted]

I have encountered multiple frustrating issues with your system, which I believe needs a complete overhaul. The problem I am currently facing is that after switching to a new router, Gmail is not accepting the password saved in my auto-fill. Despite being logged into the same account on the internet interface, I am unable to access my account as I no longer have the phone number associated with it. It seems that my current account information is more recent than the phone number linked to it, leading to confusion in your system. This has resulted in me missing important emails, and I urge you to rectify this error promptly. The lack of clear solutions and communication options makes it even more challenging to resolve this issue effectively. My email account is [redacted]

Hello, I have two Google accounts. My original one is under [redacted] (email 1) and my newer one is under [redacted] (email 2). I linked them in [redacted] after getting married, so emails from daninepontarelli forward to daninemidura. I recently purchased storage with [redacted], but received an almost full storage notification on [redacted] I think Gmail might see them as separate accounts. Both emails go to the same inbox. Can you help me sync the storage between both accounts? I primarily use daninemidura, so switching the storage there might be easier. Please advise on the best option. Thank you for your assistance!

Hello, I am Nyesha Cole. I recently attempted to log into my Google account, which I have had since around [redacted]. However, I received a pop-up message stating that the account could not be found, even though I know it has been active. This situation is very confusing as I have important data stored in that account that I need access to. I wish I had been informed before any deletion occurred so I could have downloaded my data. I am frustrated and hopeful to regain access to recover my important information. The account in question is [redacted] Kindly contact me at [redacted] Thank you.

I am having trouble accessing my Gmail account [redacted], which is my business email, as I cannot remember the password. The Google recovery process requiring the entry of the last password used seems ineffective since if I could remember it, I wouldn't be locked out. With no other recovery options available, I find the procedure frustrating. Recently, I changed computers and am now facing the challenge of logging back into all my accounts. Typically, I switch between two emails without issue. I would appreciate the possibility of redirecting the password reset to one of my alternate emails to regain access to this account. Thank you.