Facebook Customer Service Issues

I believe my post was unfairly labeled as spam. I didn't engage in any activities to artificially boost views or for commercial purposes. It feels like censorship. Let me provide some examples. I tried to share stories about the Biden Laptop, the Biden Chinese Hustle, the FDR scandal, and an Alec Baldwin meme from Team America World Police about the Film Actors Guild. I also shared a meme that was fact-checked but had relevant information about major pharmaceutical companies facing lawsuits over vaccine and drug damages.

My personal and business Facebook accounts were hacked recently. The hacker posted content that does not reflect my values or behavior. I have managed to reset the password for my personal account, but it remains locked for another 27 days. I filed a review and complaint about the hacking incident but the account is completely inaccessible. My personal account belongs to Jean L. from West Valley High, Hemet, CA, and the cover photo features me and two of my children. My business account, Repurposed Soul, faces the same issue and is out of my control. The account shares the same phone number and email as my personal one. I urgently need assistance in recovering and unblocking both accounts, especially my business account where I interact with clients to earn a living. I can provide proof of ownership for these accounts and confirm that previous posts are not in violation of community standards.

Respected Sir, I recently discovered that my linked Instagram account was disabled without any explanation. Despite adhering to Facebook's community guidelines and refraining from any inappropriate content, my account remains disabled. My official Facebook account under the name Nitesh Sharma, born on 16/08/[redacted], aligns with my personal information. I kindly urge your team to assist in restoring my Facebook account, providing the following details for verification: Name: Nitesh Sharma Date of Birth: 16/08/[redacted] Email: [redacted] Phone: +[redacted]11 These details match the information on my official documents. I would appreciate your prompt attention to this matter. Thank you, Facebook Team

I need help with my Facebook account. My email was changed without my permission, and now I can't access it with my old password. The account is under David Marra, and the profile picture is of me and my grandson. My original email, [redacted], was changed to the following emails: d***********[redacted], l**********[redacted] I've since created a new Facebook account using my original email ([redacted]), but I can't reset the password for this account.

On Thursday, my Facebook account was hacked by someone in Egypt. Facebook prompted me to confirm if it was me, to which I replied no. Subsequently, they locked my account and requested identification to verify my identity. Despite providing my driver's license and passport, Facebook deemed them unacceptable as proof of identity. They have disabled not only my personal account but also my business page at www.facebook.com/janeshomemadecakesandbakes. This situation is causing me significant distress and financial loss as my business contacts and orders are managed through the platform. I am troubled as I am innocent in this matter, and my account was compromised from abroad. Is there a way to resolve this issue or speak with someone who can assist me, please?

Hello, my Facebook account has been locked since December 28th, and I disagree with the decision. Facebook suspects that my account may have been hacked, which has happened before. Unfortunately, I haven't been able to verify my identity because the SMS verification code did not work, and attempts to resend it have failed. The option for verification is no longer available, and I can't create a new account because my current phone number is linked to the locked account. I kindly request that Facebook unlocks my account, even if there is a risk of it being hacked. While I appreciate Facebook's efforts to protect my account, I would prefer it to be unlocked. I assure Facebook that I won't hold them responsible for any issues, and I would rather take the risk than have my account remain locked. Thank you.

I attempted to update my email address in the settings due to the inactive previous one. Despite having my phone number linked, I encountered account lockouts whenever I tried to modify or remove the old email. Subsequently, the login via phone number was disabled, and I am left with unfamiliar login options. Facebook prompted me to wait, leaving me with the only choice of a "I believe I got hacked" survey. I am eager to regain access to my account on Facebook and update my email. Thank you.

I received two emails from Facebook recently. The first one mentioned that my account was suspended due to 10 reported posts that apparently violated community standards. Simultaneously, I received another email regarding my business page, stating that a payment threshold increase was not approved. I am certain that I did not post anything inappropriate or request any payment threshold adjustments. Subsequently, I got another email from the FB Ads Payment team regarding the threshold increase that I did not request due to my suspended account. I replied, expressing my confusion about how a request could have been made while my account was suspended, suspecting a potential hack. I attempted to request a review, but have not received any response after several days. Each time I click on an FB link, it redirects me to a page saying "review requested." This situation is hindering my ability to access my business page, impacting my communication with potential clients. It is a frustrating experience and reflects poorly on my business.

Hello, When I tried to log into my Facebook account, I couldn't. I tried several times to enter my password, but it didn't work. Moreover, someone else is using it and changed my profile picture to that of an Asian person. This is serious, and I'm worried because there are family photos and personal information about me there. I had to inform my friends by creating a new account and putting my photo so they could recognize me. I'm disappointed because I tried the help service, but it was not helpful even after sending a copy of my passport yesterday. The hacked account's name is Soraya B. I can be reached at [redacted]. Thank you for your assistance and please close it permanently. Help me, please.

I believe my account has been compromised as I am unable to access it. I am looking to delete it due to ongoing issues. Unfortunately, I do not have access to the phone or email linked to the account. I made the tough decision to leave Facebook as I was unfairly accused of connecting with people I never accepted. After uninstalling the app on my previous phone, my fiancée ended our relationship because she found connections on the account that were not approved by me. She accused me of infidelity, but I am unable to log in and address the situation. Access to my old phone is lost, and the email associated with the account is no longer available.

Hello, Approximately a month ago, I noticed that both my business and personal Facebook accounts were compromised. Friends can no longer see my account, and direct links to my profile appear to be inactive (facebook.com/zevhoover), suggesting it may have been deleted or hidden by a third party. I have the email ([redacted]), password, and recovery phone number ([redacted]) associated with my account. Despite providing this information, the system indicates my password was changed a month ago (refer to Image1 attached) and prompts me to send a recovery email to an unfamiliar address ([redacted], see Image2 attached). Attempts by friends to help recover my account have been unsuccessful as my profile seems to be in a hidden state. I am willing to provide any required identification, and my friends are ready to vouch for my account. Additionally, my Instagram account linked to Facebook (@zevhoover) is accessible, and I have updated the password to secure it. My FB business page (Facebook.com/fiddleaok) is active, but inaccessible since it uses my personal account login. Thank you for your help in resolving this issue and assisting me in recovering my memories.

I have been receiving numerous friend requests with inappropriate content, such as explicit images and profiles with mismatched names, which I find very frustrating. Despite deleting or ignoring them, these requests keep coming, and it is unsettling. Recently, I accepted a friend request from Mark Wood, only to realize that I already had him as a friend. When questioned, the account became suspicious and eventually removed their comment. I even reached out to the original Mark Wood for clarification but received no response. When I attempted to block the suspicious account, I couldn't locate it. How can I ensure this person or duplicate account is not on my friends list, possibly using a different name? Thank you. - Steve C.

I am having trouble setting up the two-factor login system. Once I enable it, I am stuck in a loop where I confirm it's me, but nothing happens. Whether I use a browser or the Facebook app, I am unable to proceed past Step 1, despite selecting the continue option. How can I resolve this issue and move forward with the setup process?

This morning, I received a message about inappropriate content on my FB account. I'm 70 years old and only browse on Facebook, hardly ever posting. I'm unsure about any inappropriate posts. Trying to fix my account, it requested my old password, which I can't remember as it's been so long since I used it. I've never paid for Facebook, but now it's asking for a monthly fee for help. This is concerning as I am on a fixed income and can't afford extra expenses. I'll have to close my account if there's a monthly charge. I'm worried I might have been hacked. Please assist me with this issue. Thank you.

I deactivated my Facebook account 5 years ago. After resetting the password, I encountered a "Login Approval Needed" page, asking me to verify my identity by contacting 3 friends from a list of 5. Despite attempting to do so, my sister received an error message saying she is not one of the trusted contacts set for the account. Even though she is supposed to be on that list, my account is still deactivated on her friends list. How can I resolve this issue?

I am experiencing difficulty accessing my account. Although I have my password and email, the system prompts me to recall previous comments and seek assistance from friends. However, many of my friends are unable to help as they do not remember their passwords. Additionally, some family members who tried to aid me were unable to send a code due to not being recognized as close friends. My Facebook account is essential for my business, advertising, and staying in touch with family and friends. I resorted to creating a new account, but I really need access to my old one with all my connections. I have exhausted all the suggested steps to recover my account over the past week, to no avail. Could you please assist me in resolving this issue without reiterating the same steps that have not proven effective? Thank you, Dieauka Bradley

My Facebook account, under the name Sourish Dutta, was unexpectedly disabled. I am known as Sourish Dutta, born on 05/12/[redacted], and I use [redacted] to log in to my account. I assure you that I have never posted illegal content or violated any community guidelines. I have always used my real name, images, work documents, and phone number on my account. It seems that someone reported my account falsely. I have verified my identity by submitting documents like my Aadhar card, PAN card, and Covid-19 vaccine certificate. Unfortunately, I am unable to access my account and request your assistance in recovering it. Thank you, Facebook Team. Contact me at [redacted] or [redacted].

Hello Facebook Team, I wish to commend your Facebook team. Sir, I have been using my official Facebook account for the past 8 years. Sir, my official Facebook account is inactive. My Facebook account will be permanently disabled by mistake. Sir, I request a review of my inactive Facebook account within 21 days. I am submitting my real information to the Facebook team. Sir, please resolve my Facebook deactivation problem as soon as possible. Thank you, Official Team. Full Name: Jai Saini Johra Email: [redacted] Mobile number: [redacted] Date of Birth: 15/07/[redacted]

Hello Facebook Team, I appreciate your Facebook team. Sir, I have been using my official Facebook account for the past 8 years. Sir, my official Facebook account is inactive. My Facebook account will be permanently deactivated by mistake. Sir, I request a review of my inactive Facebook account within 21 days. Sir, I submit my actual information to the Facebook team. Sir, please solve my Facebook deactivate problem as soon as possible. Thank you Official [redacted]

I accidentally deleted the only video of my late brother, Glenn Miller, on January 1st, [redacted]. It was posted in the Cameron Parish "Ain't There No More!" group with a title related to "tribute to my brother Glenn Miller" or "remembering Glenn Miller." I've tried all options to recover it without success. Despite checking my activity log and downloading my information, the video is nowhere to be found. I kindly request Facebook to restore the video to the group "Cameron Parish "Ain't There No More!" Thank you for your assistance. My Facebook account name is Lyndon Miller.