Facebook Customer Service Issues

I recently encountered an issue with an order on Facebook where the item I purchased was never received. The seller claimed to have lost the item, despite my payment being processed. Although Facebook initially mentioned that the payment is only deducted upon shipment, the money was indeed taken from my account. I provided evidence of this to Facebook, who reassured me of a refund. Unfortunately, I have yet to receive the refund and my attempts to seek assistance through customer support via the sale post have been unsuccessful. How can I resolve this situation?

I'm seeking assistance because I got unexpectedly logged out of my Facebook account on my phone. When I attempted to log back in, my password wouldn't work. After trying to reset my password via email verification, Facebook informed me that my account had been locked due to suspicious activity. To regain access, they are requesting identification. However, as I am under 18, I don't have any form of ID. This is the only option Facebook is providing to unlock my account.

Subject: Assistance Needed with Locked Facebook Account Hello, Facebook Team. My name is A R Hasan YH, and I have been an active user of Facebook for several years. Unfortunately, my account got locked recently, and I am unable to access it. I only have access to the phone number and email address used during the account creation process. I kindly request your assistance in providing me with the option to receive a recovery code via my phone number or email address to regain access to my account. Account Information: Name: A R Hasan YH Email: Arh86719@gmail Phone Number: [redacted] Your prompt help in resolving this matter would be greatly appreciated. Thank you.

Hello, I'm Lorena Peralta. I'm reaching out for assistance with my hacked Instagram account. Someone I know is using it to scam people with fake Bitcoin sales. I fell victim to this person myself, sending money but receiving nothing in return. When I hesitated to send more money, she took over my Instagram. I need help either deleting the account or reclaiming it. Any assistance would be greatly appreciated. Thank you.

Hello, esteemed Facebook support. A month ago, my account was hacked and used for unauthorized advertising of prohibited content. These actions compromised Facebook's trust in my account, leading to a lifetime blocking of advertising accounts. I kindly request the removal of this advertising account and the associated business page. As a budding entrepreneur, I plan to create a legitimate Instagram shop and spend a budget of $[redacted] per month or more. Personally, I believe I don't deserve to be banned from advertising. You can track the actions of third parties through the activity log and penalize them. In the future, I promise to prioritize the security of my account and comply with Facebook's advertising rules. Thank you for your understanding and assistance in advance.

Hello Facebook team, I need your help with my disabled Facebook account. I've followed all the required steps, uploaded my ID as requested, and even submitted a clear picture, but my account is still disabled. This account is important to me, and I rely on it. Can you please assist me in resolving this issue? Thank you, Ajay Ghotekar

I am frustrated with a recent incident on Facebook. My account was compromised in April [redacted], with the hackers changing my contact information, essentially locking me out. Despite having paid campaigns for my business page, I have received no assistance in recovering my account. Years of effort put into building my page are at risk, and starting anew is not an acceptable solution. I am seeking help to resolve this matter.

I have been using my official Facebook account for the past five years. I diligently follow the Facebook Community Guidelines. Unfortunately, my account has been blocked, and I am unable to request a review or resolve the issue. I have already submitted my real identity to the Facebook team, but my problem remains unresolved. I would appreciate it if this issue could be addressed promptly. Name: Aslam Pendari Mobile number: [redacted] Date of birth: 22/06/[redacted]

I'm having trouble accessing my account. It's asking for an authentication code which I've never needed before. When I received the code, it was rejected. I suspect my account may have been hacked as there is a name, Jennifer Aubrey, appearing on it. I need help regaining access to my account as it was working fine until this issue occurred with my Facebook.

I suspect my account got hacked. Facebook has notified me that my account has been locked due to "unusual activity." This is puzzling as I didn't engage in any questionable actions except trying to post an ad for a service. Unfortunately, I cannot receive the verification code sent to my phone as my old number is linked to my account, nor can I access it through email. Moreover, I am unable to contact my trusted friend on Facebook as she is currently unavailable to assist in sending me the code.

My Instagram account has been hacked. I was signing up for something related to Bitcoin, and I had to create a testimonial video. Unfortunately, the hackers are now using that video to impersonate me and scam my followers. A friend in Thailand who needed surgery saw the fake posts and lost $[redacted] after signing up. I've reported the account and filled out forms, responding to three emails with a verification code from Facebook, but I haven't received a response yet. The account to report is jamie_bizz. Any assistance in resolving this issue would be highly appreciated.

My page has been hacked for the second time, and I am in urgent need of assistance. The hacker is posting misleading content about giving away money and sharing stories with manipulated images of people with money. I fear for my privacy and security as they have changed my password and email. I urgently request help to delete my Facebook account to prevent further misuse of my profile.

I recently got released from prison after being there since 01/12/[redacted]. I came back home eager to log into my account, only to discover on my Comcast email that my Facebook password was changed on 6/27/21, a date I was incarcerated. I attempted to reset my password, but it prompts me to send it to an unfamiliar email address I don't recognize. My email address is [redacted] The password change seems to have originated from my network, which is puzzling. I'm feeling lost and simply want access to my account. Your assistance is greatly appreciated.

I am currently locked out of my Facebook account. I lost access to the email associated with the account, [redacted] Recently, I got a new phone which created a new Facebook account linked to [redacted] with the phone number [redacted]. I want to regain access to my original account, [redacted], and delete the new one.

Hello, I am a professional in the food retail industry (Carrefour Express) and my Facebook page has been disabled. I am not impersonating any brand or identity as mentioned in Facebook's alert message. I can provide you with my company's identity. Please contact me so we can put back online our Facebook page. Thank you in advance. Adrien Barth SARL KABHDIS Carrefour Express [redacted] Niederbronn-les-Bains [redacted]92 [redacted]

Hello, I'm having trouble accessing my Facebook account with the email [redacted] I can still log in to Google and Twitter with the same email. I've been playing a game for 4 years and invested a lot of time and money in it. Could you please assist me in recovering my account promptly? Email: [redacted] Username: Đj Divyang Thank you, Divyang

Hello, I am having trouble accessing my Facebook account, [redacted], which is preventing me from logging into the app. I can access Google and Twitter using the same email address. I kindly ask for your assistance in recovering my account as I have been playing this game for the past 4 years and have invested a significant amount of time, effort, and money into it. Your prompt attention to this matter would be greatly appreciated. Email: [redacted] Username: Dj_Divyang Thank you, Divyang

Hello. I'm experiencing an issue where a bad actor sent a questionable image from my phone to my Instagram Direct, resulting in my Instagram and Facebook accounts being banned. I'm unsure as to why this occurred and would appreciate assistance in restoring my accounts. I'm familiar with the rules and have been following them accordingly. These accounts are essential to me. My Instagram handle is @lonely_states_of_america, and on Facebook, I go by Максим Богун. I would be grateful if you could look into this matter and provide help. Thank you for your consideration.

Hello. I recently had a bad experience where someone sent an inappropriate picture from my phone to my Instagram Direct, resulting in both my Instagram and Facebook accounts being banned. I am struggling to appeal this decision or provide an explanation. I would greatly appreciate any assistance in resolving this issue as my accounts are essential to me. You can find me on Instagram as @lonely_states_of_america and on Facebook as Максим Богун. For communication, you can reach me at [redacted] or [redacted] Thank you for your time and potential help.

Yesterday, I activated 2-factor authentication for added security and then changed my password. After logging out from all devices, I got logged out from the device I was using. I thought everything would be fine, but now I've been locked out of my account for about 24 hours. I need the code from the 2-factor generator, but I'm not receiving anything via SMS on my phone. Additionally, I had been using an old email account that I can no longer access, making the situation even worse. Although I managed to reset the password again, I'm unable to receive the authentication generated code. Can someone please help me with this?