Facebook Customer Service Issues

Greetings, I'm Nathan Pillay, and I created a Facebook page along with two groups under the same Brand Name, What Family Memes. On March 6th, [redacted], I posted a funny fail video, which was unfortunately flagged as graphic violence despite only featuring home-recorded "fails" like falls or mistakes. This video was also shared on various other pages and groups on Facebook. My page was then unexpectedly unpublished with the reason being given as multiple violations, including one that I believe was unjust. I have put a lot of effort into growing my page to nearly 13,[redacted] members in just over a year, making it a well-known and popular community page. Despite my diligence in adhering to Facebook's guidelines, I acknowledge that there can be misunderstandings in content interpretation. I humbly request the reconsideration of my page's reinstatement, as it not only serves as entertainment for my followers but also contributes to my income through entertainment opportunities. I deeply apologize for any oversights and assure you that I will be more cautious with my content in the future. Please grant me the chance to rectify this situation and continue sharing enjoyable content with my followers. Thank you for your understanding.

I need to update/delete a page I made with a deleted account. I now use the Instagram account linked to it with a different name. I want my posts and stories to transfer to a new Facebook page under a different account. However, when I select "Facebook" in "Linked Accounts," it only shows the page I can't access anymore.

Dear Facebook Support Team, I am writing to request assistance in regaining access to my Facebook account, [redacted], after it was hacked and had the login credentials changed. To verify my ownership, I have attached a photo of my voter card with my name listed as Emmanuel Nteyen Ephraim, matching the profile name of the account in question. I changed my profile picture on March 5th, [redacted], to a photo of me in traditional attire with a cap, walking stick, and wrapper. I am a Nigerian man and an accountant at Spectranet Ltd/Volab Consulting, as stated on my Facebook profile. I suspect my account was compromised when my password reset code, [redacted], was mistakenly shared with someone on March 4th, [redacted], whose phone number is [redacted]. This unauthorized access led to suspicious friend requests and messages being sent from my account, causing distress to my contacts. I am unable to log in now due to the unauthorized changes. My primary email associated with the account is [redacted], and a previous password used was Uduak1986@. Please, expedite the resolution process to prevent further misuse of my account and protect my friends from fraudulent activities. I can be contacted at [redacted] or [redacted] I am eager to regain control of my account. Thank you for your prompt attention to this matter.

Hello everyone, I have had a disappointing experience with a cleaning company that doesn't seem to be registered or insured. Even after voicing my concerns about their unsatisfactory work in my conservatory, the company did not rectify the situation. They used my belongings, like my table, instead of bringing their own equipment, which left my conservatory poorly cleaned with windows smeared and a ruined ceiling. Despite requesting a refund to have the cleaning done properly, the company has been uncooperative and even responded with abuse. This experience has left me feeling taken advantage of, especially since I trusted them due to my health condition. They claimed to be a professional cleaning company for all types of spaces, but their actions have not reflected that. I paid them £[redacted] for incomplete and subpar work, and I am now questioning their legitimacy as a business.

I need to report an individual who is engaging in romance scams using two different Facebook accounts and pages. Unfortunately, I have been a victim of this scam, losing $1,[redacted] to her. She has blocked me on both sites, making it difficult to reach out. I have gathered all the necessary evidence to support this. The person in question is a transgender individual who goes by various names, such as Irish Lorein Juan and Hsiri Airein. Some other aliases she uses are Lorraine, Irish Lorainne, and her real name is Lorenzo M Juan III from the Philippines. The contact information associated with her accounts includes the phone number +[redacted]06 and the email address [redacted] Both accounts contain identical pictures, confirming they belong to the same person.

Dear Sir/Madam, I am reaching out to address the recurring restrictions placed on my Facebook page. This is the second time this month that my page has been restricted, and I suspect that someone may be maliciously reporting it. I cannot think of any other reason for this issue, especially since this is not the first time my page has faced restrictions. I strive to maintain reliable and appropriate content on my page, abiding by Facebook's terms and conditions diligently. I am seeking assistance in resolving this matter to ensure the community I have built with great effort and time remains intact. If there are any specific reasons for these restrictions, please inform me so that I can take appropriate measures. Below are the details of my page: Page name - Nu mai știu ce să zic Page ID - [redacted][redacted] Phone number - +[redacted]0 Thank you for your anticipated help. I eagerly await your response or call to address and resolve this issue promptly. Sincerely, Pavel C.

I am not getting the security code via text message. Despite knowing my password and email, I have attempted numerous times to log in without success. Even after changing the password three times in the past four days, the system still asks for a security code due to a browser issue. I have repeatedly requested the code via SMS around 50 times and have not received it. It's crucial that I access my Facebook account promptly as I have urgent tasks to address. Your assistance in resolving this matter promptly would be greatly appreciated.

Hello, I'm in need of assistance as I'm encountering an issue with my "Page Likes Campaigns" for my business page. Previously, I would run these campaigns successfully to gain page likes and subsequently invite them to join my linked business group. However, starting last Friday, I've been unable to invite new page likers as a message appears stating "No page fans to invite at this time." I've attempted various solutions to resolve this problem such as clearing my browser cache, trying different browsers, using different computers, and toggling between interacting as my page and myself. I've also attempted logging out and back in without success. Despite my efforts, the issue persists and I'm unable to utilize the campaigns effectively. If anyone could provide assistance, I would greatly appreciate it. It is essential for me to invite these individuals to my group as it aligns with the purpose of my campaigns. Thank you in advance for any guidance you can offer.

I am experiencing difficulties reactivating my original Facebook account which was disabled by Facebook's automated systems. Despite submitting photo verifications and various other attempts since last year, there has been no response. I would appreciate it if Facebook support could reach out to me on my new account to assist in recovering my disabled account. If recovery is not possible, I kindly request access to manage my pages and groups under the new account. I am frustrated with the lack of communication and support from Facebook regarding this matter. No prior notification was given before the disabling of my account, which was followed by the loss of over [redacted],[redacted] followers, multiple groups, pages, posts, personal albums, and interactions with fans. It is crucial for Facebook Support to address and rectify this issue promptly. My primary goal is to regain access to my disabled account to resume my activities.

My Facebook name is Chikodi Brown Ogboi. My account was disabled without violating any Facebook rules. A woman added me in [redacted], and her message was in the filtered messages which I didn't see until Sunday [redacted]. She accused me of being a scammer because I'm from Nigeria and she's from the United States. After some conversation, she claimed to be a scam detector and saw another white profile on my friends' list, assuming it was another scam profile of mine. She threatened to disable my account, and it was indeed disabled, which is why I am writing. I want to recover it as there are many memories there. I hope to regain access because I am innocent and not everyone engages in scams. I believe Facebook should investigate and ask security questions before taking such actions.

I am struggling to access my account since I forgot my password. Recovering my Facebook account is crucial for me. I am prepared to answer any verification questions to prove my identity. I believe that with the assistance of a Facebook representative, my account can be reactivated by verifying my identity. It seems the deactivation might have stemmed from a user reporting my account, but I am open to understanding if there were other reasons involved.

Dear Facebook, I believe my account has been mistakenly disabled. I received a notification stating that it was disabled due to a policy violation of which I am unaware. I sincerely apologize if I have inadvertently violated any policies. I kindly request for the opportunity to rectify the situation and be granted access to my account once again. This is the first time my account has faced such an issue, and I am currently educating myself on how to appropriately use Facebook. I have a scheduled appointment with a Facebook expert next week to further enhance my understanding. I assure you that I will adhere to all guidelines diligently moving forward. I have actively participated in various Facebook seminars and classes, as I believe it is a valuable platform for promoting my business. I hope you will reconsider my appeal to reinstate my account. I am eager to continue utilizing Facebook for both personal and professional purposes. Thank you for your attention to this matter.

Two nights ago, a female profile sent me a request which I accepted without any previous issue. Soon after, a male individual named Menon contacted me via messenger, engaging in inappropriate behavior. I promptly ended the call and exposed the male's profile on my page to alert others. However, when attempting to report the page, I discovered that my account had been disabled, prompting a request for identity confirmation. I tried uploading my ID, but I am unsure if it was successfully received. I cherish the positive connections I have made on Facebook and would sincerely appreciate having my account reinstated. I am Amanda Lucario, known as Mandie Lucario on Facebook, and I primarily use that name. My account holds invaluable photos of my late brother and boyfriend, and I am eager to regain access. I deeply regret any violation of Facebook's terms of use and seek assistance to resolve this matter. Thank you for your consideration.

I am encountering difficulties with Facebook's code generator. I am unsure if I have ever utilized it as I cannot locate any related apps on my phone. Despite several attempts to recover my account and change the password, I keep getting prompted to enter a code from the generator. There is limited information available on Facebook about the code generator and generating codes from my mobile device is proving challenging. I am aware that an emergency list can be downloaded too late and I feel stuck. This main account issue is affecting my business account email, which currently shows as not found. Resolving this is crucial, and any assistance would be greatly appreciated.

I recently spent a significant amount of time explaining what happened only for my phone to unexpectedly cut off. I have been a victim of hacking and a scam, resulting in the loss of access to my account with nearly [redacted]. Unfortunately, I no longer have the business associated with the account or access to the emails and phone numbers linked to it. Someone has changed both my email address and password, making it challenging for me to regain control. This situation has caused numerous issues for me. Although the account appears to be inactive, it still exists. I am seeking assistance to recover my account and can provide both old and current information to verify my identity. Due to ongoing issues with my instant messenger, I am grateful to have discovered this help section. I'm eager to have my account restored and would greatly appreciate your prompt support. Any assistance you can provide would be invaluable. Thank you in advance for your help, and I await your prompt response.

Hello, I recently made a comment that was not threatening or bullying, but I ended up getting blocked. Now, I'm facing a significant issue as my business page is also restricted from receiving comments or posting on my Facebook Wall. This is causing a problem because I need to stay connected with my customers, particularly now during the impacts of the ongoing pandemic. Given that I work with tattoos involving contact with blood, it is crucial for me to be able to reach my customers should any urgent situation arise or to inform them about safety measures. While I understand being blocked on my private page for a few days, having my business page, Inkfactory Tattoo, inaccessible is highly concerning. It's essential for both me, my customers, and my business operations. I would greatly appreciate any assistance in resolving this matter. Best regards, Kenth D. / Inkfactory Tattoo (Sweden)

Hello Facebook Support, I am experiencing an issue with accessing my Facebook account, despite reporting it several times without any action taken. The account holds critical business information that I urgently need access to. I kindly request your assistance in resolving this matter to avoid any potential losses on my end. For verification purposes, I have included my profile picture and the account details: - Account Number: +91 [redacted] - Account Name: HR AK You can reach me at [redacted] or via email at [redacted] I appreciate your prompt attention to this matter. Thank you.

1) While scrolling through my Facebook account, I was prompted to verify my identity by uploading a photo of myself. As a recent Texas resident, I initially uploaded my Texas driver's license. After encountering a network issue while submitting it multiple times, I switched to my New York driver's license. The submission has been under review for 5 days without any updates. 2) There might be confusion regarding my ID due to my move from New York to Texas. I have used this account for over 10 years. I have also requested Facebook to release my username, "bilalkidwai," for quite some time. 3) I submitted an impersonation request for my account to reclaim my username, "bilalkidwai," which I've used for over a decade. I believe this action may have led to my account being blocked, despite it being genuine. I can provide proof of my email, phone number, address, and a valid ID.

I enabled Two Factor Authentication on my Facebook account, but after breaking my old phone and getting a new one with the same number and email, I can't log in. It prompts me for a security code, which is not getting sent to me despite several attempts. I need access to my Facebook and Messenger accounts as I have important messages. I've tried enabling SMS for Facebook through my messaging app, submitted ID verification, and even tried account recovery, but nothing has worked. I urgently need to log in and disable Two Factor Authentication. The clock is ticking as I wait for a verification code from Facebook. Any assistance would be greatly appreciated.

I recently purchased a new phone to replace my old one, transferring all my data and phone number. However, I encountered an issue when trying to log into Facebook due to 2FA on a new browser without receiving the login code. This happened about a week ago, and I urgently need access to my Messenger for essential information and to keep in touch with my kids. Despite completing security measures upon setting up my account, I am frustrated by the lack of assistance in resolving this matter. Following Facebook procedures seems futile as there is no immediate support available, leaving me locked out of my account with no viable solution.