Visa Problème signalé à GetHuman par GetHuman-cleverav

novembre 1er, 2017

Report Details

Summary of the problem
Parental consent for minecraft realms not working
Company and department tried
Visa - Service client
Reported by
GetHuman-cleverav - GetHuman user since novembre 14, 2016
Problem classification
Visa: Erreur générale du client
Date of incident
octobre 20, 2017
Reported by GetHuman-cleverav
Reported on novembre 1er, 2017 from Rhode Island
Problem report / further detail
I went into minecraft and I saw minecraft realms, so I wanted to get it. When it sent me the email it forwarded me to the correct website when i clicked the link in the message. I then typed in the email addresses and the visa credit card information and a error message came up. Everything that I typed in was the correct visa information yet it still had an error message (Sorry the credit information can't be processed or Please reenter your information was the basis of the error message)
How GetHuman-cleverav attempted to contact Visa
Recherche d'une Visa FAQ sur usa.visa.com
Was equipped with the following information
Adresse personnelle, numéro de téléphone, prénom, e-mail
Reported back to GetHuman as fixed
Fixed, on novembre 6, 2017

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