Virgin Mobile Problème signalé à GetHuman par GetHuman-thmbbh

novembre 27, 2017

Report Details

Summary of the problem
I can not answer the security question, I forgot my PIN number and phone not working
Company and department tried
Virgin Mobile - Broadband2Go
Reported by
GetHuman-thmbbh - GetHuman user since novembre 28, 2015
Problem classification
Virgin Mobile: Suivre une commande
Date of incident
novembre 21, 2017
Reported by GetHuman-thmbbh
Reported on novembre 27, 2017 from Hawaii
Problem report / further detail
GetHuman-thmbbh n'a pas choisi d'ajouter de détails sur son problème.
How GetHuman-thmbbh attempted to contact Virgin Mobile
J'ai essayé la messagerie Virgin Mobile via leur page Facebook pour voir si le service client répondrait
Was equipped with the following information
Numéro de téléphone sur le compte, ID de compte, Prénom, Nom sur le compte, Adresse personnelle, PIN sur le compte, Numéro de téléphone, Email, Nom
Reported back to GetHuman as fixed
Fixed, on décembre 4, 2017

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