We haven't received any TransferWise issues from our users. This could be because TransferWise does not have many customers - or at least not many that use GetHuman that have issues. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a TransferWise product or service that we should write an instructional guide for. We're here to help customers!
While it is bad news that we don't have other users common TransferWise customer care issues, it is something that we often get for larger companies. A larger company example would be our Skype issues page. And also our Capital One issue page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your TransferWise problem that you're facing.