T-Mobile Problème signalé à GetHuman par GetHuman-olemus

novembre 19, 2017

Report Details

Summary of the problem
unable to download update for my Kasperky security account.
Company and department tried
T-Mobile - Achats
Reported by
GetHuman-olemus - GetHuman user since juin 1, 2016
Problem classification
T-Mobile: Service de transfert
Date of incident
novembre 9, 2017
Reported by GetHuman-olemus
Reported on novembre 19, 2017 from New Mexico
Problem report / further detail
Can not update my Kasperky datbases with the latest files. It takes forever and it only get to **% download and cuts off.
How GetHuman-olemus attempted to contact T-Mobile
J'ai essayé d'appeler le T-Mobile numéro du service client 877-207-8169
Was equipped with the following information
Identifiant du compte, adresse e-mail, numéro de téléphone sur le compte, nom
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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