T-Mobile Problème signalé à GetHuman par GetHuman-cartertr

novembre 18, 2017

Report Details

Summary of the problem
Switch number to another phone
Company and department tried
T-Mobile - Service client
Reported by
GetHuman-cartertr - GetHuman user since décembre 16, 2016
Problem classification
T-Mobile: Erreur générale du client
Date of incident
novembre 13, 2017
Reported by GetHuman-cartertr
Reported on novembre 18, 2017 from Ohio
Problem report / further detail
GetHuman-cartertr n'a pas choisi d'ajouter de détails sur son problème.
How GetHuman-cartertr attempted to contact T-Mobile
J'ai essayé d'ouvrir une fenêtre de discussion avec T-Mobile à support.t-mobile.com
Was equipped with the following information
Courriel, adresse personnelle, 4 derniers chiffres du SSN, ID de compte, code PIN / mot de passe sur le compte, nom, adresse de facturation, numéro de téléphone, nom du titulaire du compte, prénom
Reported back to GetHuman as fixed
Fixed, on novembre 22, 2017

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