T-Mobile Problème signalé à GetHuman par GetHuman-paramou

octobre 30, 2017

Report Details

Summary of the problem
Suspending service
Company and department tried
T-Mobile - Achats
Reported by
GetHuman-paramou - GetHuman user since juillet 27, 2016
Problem classification
T-Mobile: Contester une accusation
Date of incident
octobre 25, 2017
Reported by GetHuman-paramou
Reported on octobre 30, 2017 from New Mexico
Problem report / further detail
I Am Donyel Jones of Nashville TN, I got robbed at gun point and they made off with my Samsung Galaxy Grand Prime. I had the $** prepaid plan. It is the first time in my life I had real phone with a real carrier. The number was ********** (I think) my email address is *****@***.com. Could you make the phone self destruct or GPS and alert the police where it is or something. I have a police report in. Thank You.
How GetHuman-paramou attempted to contact T-Mobile
J'ai essayé d'appeler le T-Mobile numéro du service client 505-998-3793
Was equipped with the following information
Adresse e-mail, numéro de téléphone, numéro de téléphone sur le compte, e-mail, ID de compte, code PIN / mot de passe sur le compte, prénom, adresse de facturation, adresse du domicile
Reported back to GetHuman as fixed
Fixed, on novembre 16, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!