T-Mobile Problème signalé à GetHuman par GetHuman-shaiy_pa

novembre 4, 2017

Report Details

Summary of the problem
Question on changing plan
Company and department tried
T-Mobile - Service client prépayé
Reported by
GetHuman-shaiy_pa - GetHuman user since juillet 15, 2017
Problem classification
T-Mobile: Soutien technique
Date of incident
octobre 27, 2017
Reported by GetHuman-shaiy_pa
Reported on novembre 4, 2017 from Nevada
Problem report / further detail
So I have a question I recently got a hotspot box unsure about it I bought the box and a $** card of data but I want to change my plan to *G what do I do I tried to do it from my account but I couldn't
How GetHuman-shaiy_pa attempted to contact T-Mobile
Recherche d'une T-Mobile FAQ sur t-mobile.com
Was equipped with the following information
Prénom, adresse e-mail, adresse de facturation, nom du titulaire du compte
Reported back to GetHuman as fixed
Fixed, on novembre 13, 2017

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