T-Mobile Problème signalé à GetHuman par GetHuman-juliefau

novembre 17, 2017

Report Details

Summary of the problem
Overcharge*Strange charge
Company and department tried
T-Mobile - Service client
Reported by
GetHuman-juliefau - GetHuman user since août 10, 2017
Problem classification
T-Mobile: Téléphone perdu
Date of incident
novembre 13, 2017
Reported by GetHuman-juliefau
Reported on novembre 17, 2017 from Maine
Problem report / further detail
i went on my phone to pay the payment arrangment it showed the correct amount but took out ***.** instead of ***.** and everyone gives me a differnt story on when it will be refunded so left me with no money and cant pay my rent today i dont have ** to pay it they took it all
How GetHuman-juliefau attempted to contact T-Mobile
J'ai essayé d'appeler le T-Mobile numéro du service client 877-453-1304
Was equipped with the following information
Adresse personnelle, ID de compte, nom du titulaire du compte, e-mail, nom de famille, numéro de téléphone, code PIN / mot de passe sur le compte, numéro de téléphone sur le compte, 4 derniers chiffres du SSN, adresse e-mail, adresse de facturation
Reported back to GetHuman as fixed
Fixed, on novembre 19, 2017

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