T-Mobile Problème signalé à GetHuman par GetHuman-sarahba3

octobre 31, 2017

Report Details

Summary of the problem
My phone was stolen I need to suspend the line and find out about my upgrade to replace the stolen phone.
Company and department tried
T-Mobile - Service client
Reported by
GetHuman-sarahba3 - GetHuman user since septembre 13, 2015
Problem classification
T-Mobile: Prise en charge des appareils
Date of incident
octobre 30, 2017
Reported by GetHuman-sarahba3
Reported on octobre 31, 2017 from Virginia
Problem report / further detail
The store I went to said I don't have an upgrade but my account says I do
How GetHuman-sarahba3 attempted to contact T-Mobile
Recherche d'une T-Mobile FAQ sur forums.t-mobile.com
Was equipped with the following information
Reported back to GetHuman as fixed
Fixed, on novembre 8, 2017

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