T-Mobile Problème signalé à GetHuman par GetHuman-alittles

novembre 4, 2017

Report Details

Summary of the problem
My bill is **** dollars my mothly bill is only *** they are charving me for * phones that got ret...
Company and department tried
T-Mobile - Service client
Reported by
GetHuman-alittles - GetHuman user since décembre 14, 2015
Problem classification
T-Mobile: Baisser ma facture
Date of incident
octobre 30, 2017
Reported by GetHuman-alittles
Reported on novembre 4, 2017 from Hawaii
Problem report / further detail
My bill is dollars my mothly bill is only they are charving me for phones that got returned already they say a its a restocking fee ive been over charged every month except for the first months and ive been with them for a year my bill went up in months i dont owe them anything but months i wasnt paying when they were going to discounect anyway for money i dont owe every month a rep tells me they will b in contact with me and never call
How GetHuman-alittles attempted to contact T-Mobile
J'ai essayé d'appeler le T-Mobile numéro du service client 425-378-4000
Was equipped with the following information
Code PIN / mot de passe sur le compte, adresse de facturation, numéro de téléphone sur le compte
Reported back to GetHuman as fixed
Fixed, on novembre 7, 2017

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