T-Mobile Problème signalé à GetHuman par GetHuman-sithsith

novembre 4, 2017

Report Details

Summary of the problem
I'm trying to buy the new Samsung Galaxy S*
Company and department tried
T-Mobile - Service client
Reported by
GetHuman-sithsith - GetHuman user since novembre 24, 2016
Problem classification
T-Mobile: Contester une accusation
Date of incident
octobre 23, 2017
Reported by GetHuman-sithsith
Reported on novembre 4, 2017 from Utah
Problem report / further detail
I want to buy it for retail price. I already have a T-Mobile SIM card and want to keep my plan. However, when I try to preorder it, it keeps putting a plan and a SIM starter kit in my cart. How can I get just the phone and nothing else?
How GetHuman-sithsith attempted to contact T-Mobile
J'ai essayé de tweeter @TMobileHelp pour voir si T-Mobile le service client répondrait
Was equipped with the following information
Code PIN / mot de passe sur le compte, ID de compte, adresse e-mail, adresse de facturation, e-mail, nom, adresse personnelle, prénom, numéro de téléphone sur le compte, numéro de téléphone, 4 derniers chiffres du SSN
Reported back to GetHuman as fixed
Fixed, on novembre 9, 2017

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