T-Mobile Problème signalé à GetHuman par GetHuman-anadeoga

novembre 4, 2017

Report Details

Summary of the problem
Follow up questions for unlocking my phone
Company and department tried
T-Mobile - Support client
Reported by
GetHuman-anadeoga - GetHuman user since août 28, 2016
Problem classification
T-Mobile: Service de configuration
Date of incident
octobre 27, 2017
Reported by GetHuman-anadeoga
Reported on novembre 4, 2017 from Louisiana
Problem report / further detail
My mom called the other day she asked to unlock my samsung galaxy s* and the girl that she talked said that im gonna received an email for the code and steps to unlock the phone but until now i dont received yet. Thank you
How GetHuman-anadeoga attempted to contact T-Mobile
J'ai essayé d'appeler le T-Mobile numéro du service client 425-378-4000
Was equipped with the following information
Numéro de téléphone, 4 derniers chiffres du SSN, e-mail, nom du titulaire du compte, nom
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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