T-Mobile Problème signalé à GetHuman par GetHuman-johnwarn

novembre 4, 2017

Report Details

Summary of the problem
Death of spouse who is only authorized manager of account
Company and department tried
T-Mobile - Support client
Reported by
GetHuman-johnwarn - GetHuman user since décembre 1, 2016
Problem classification
T-Mobile: Baisser ma facture
Date of incident
octobre 25, 2017
Reported by GetHuman-johnwarn
Reported on novembre 4, 2017 from Florida
Problem report / further detail
I need to remove Vanessa warner and her number which is -- . My name is John Warner and my number is --. I need to put mine and Treys phone numbers under my name and get a new phone. My phone is dying so please give this quick attention as the people at the T-Mobile store said they cannot help me because I'm not authorized. I need the numbers to remain the same as well. I can give you whatever info you need I just need to know what and where to send it. Thank you
How GetHuman-johnwarn attempted to contact T-Mobile
J'ai essayé de tweeter @TMobileHelp pour voir si T-Mobile le service client répondrait
Was equipped with the following information
Numéro de téléphone, adresse e-mail, numéro de compte, nom
Reported back to GetHuman as fixed
Fixed, on novembre 23, 2017
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