T-Mobile Problème signalé à GetHuman par GetHuman-sinha00

octobre 30, 2017

Report Details

Summary of the problem
Billing issue
Company and department tried
T-Mobile - Support technique
Reported by
GetHuman-sinha00 - GetHuman user since mars 26, 2016
Problem classification
T-Mobile: Facturation
Date of incident
octobre 25, 2017
Reported by GetHuman-sinha00
Reported on octobre 30, 2017 from North Carolina
Problem report / further detail
My name is Prabhat Sinha, My wife and I have Tmobile family plan where we pay $** * taxes per month. Since last month I am travelling internationally so I had suspended my line for two months. But when I see this month's charges T Mobile have still charged me $ **.*So please help me with this because I am paying unnecessary charges even though my line is suspended.
How GetHuman-sinha00 attempted to contact T-Mobile
J'ai essayé d'appeler le T-Mobile numéro du service client 877-778-2106
Was equipped with the following information
Prénom, code PIN / mot de passe sur le compte, e-mail, adresse e-mail, adresse de facturation, 4 derniers chiffres du SSN
Reported back to GetHuman as fixed
Fixed, on novembre 16, 2017

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