Straight Talk Problème signalé à GetHuman par GetHuman-angelajo

novembre 6, 2017

Report Details

Summary of the problem
adding service card
Company and department tried
Straight Talk - Service client
Reported by
GetHuman-angelajo - GetHuman user since juillet 20, 2016
Problem classification
Straight Talk: Prise en charge des appareils
Date of incident
novembre 2, 2017
Reported by GetHuman-angelajo
Reported on novembre 6, 2017 from North Dakota
Problem report / further detail
Spoke with customer service rep on the phone and was told they added my service card, which I discarded after speaking with them. I'm now receiving text messages stating my service ends tomorrow. I've attempted to call customer service and was placed on hold for an extensive amount of time and no one came back to help me. I've sent messages through Facebook, texted "Help" to ******, and my issue remains unresolved.
How GetHuman-angelajo attempted to contact Straight Talk
J'ai essayé d'appeler le Straight Talk numéro du service client 877-430-2355
Was equipped with the following information
Prénom, numéro de téléphone, adresse du domicile, nom de famille, nom sur le compte, adresse sur le compte
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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