Playstation Problème signalé à GetHuman par GetHuman24199

novembre 16, 2017

Report Details

Summary of the problem
Technical help
Company and department tried
Playstation - Service client
Reported by
GetHuman24199 - GetHuman user since juillet 28, 2016
Problem classification
Playstation: Accès au compte
Date of incident
novembre 15, 2017
Reported by GetHuman24199
Reported on novembre 16, 2017 from Texas
Problem report / further detail
I try to log into my PlayStation account and it tells me to update my password for security reasons. It sends me an email on how to do it and I click the link and it asks for my birthday. I put it in and it tells me its not the right birthday
How GetHuman24199 attempted to contact Playstation
J'ai essayé d'appeler le Playstation numéro du service client 800-345-7669
Was equipped with the following information
Adresse personnelle, numéro de transaction, nom, numéro de téléphone, e-mail sur le compte, jeu, type de console, e-mail
Reported back to GetHuman as fixed
Fixed, on novembre 19, 2017
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