Playstation Problème signalé à GetHuman par GetHuman-mostaelf

décembre 4, 2017

Report Details

Summary of the problem
I forgot my account password and when i tried to change it asked me for the date of birth and my father is the one who created the account
Company and department tried
Playstation - Service client
Reported by
GetHuman-mostaelf - GetHuman user since mars 9, 2016
Problem classification
Playstation: Compte piraté
Date of incident
novembre 23, 2017
Reported by GetHuman-mostaelf
Reported on décembre 4, 2017 from Washington
Problem report / further detail
GetHuman-mostaelf n'a pas choisi d'ajouter de détails sur son problème.
How GetHuman-mostaelf attempted to contact Playstation
J'ai essayé de tweeter @AskPlayStation pour voir si Playstation le service client répondrait
Was equipped with the following information
Type de console, date de naissance, prénom, montant de l'achat, e-mail
Reported back to GetHuman as fixed
Fixed, on décembre 19, 2017

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