Playstation Problème signalé à GetHuman par GetHuman-zenonbau

novembre 13, 2017

Report Details

Summary of the problem
Controller doesn't want to charge
Company and department tried
Playstation - Service client
Reported by
GetHuman-zenonbau - GetHuman user since août 30, 2016
Problem classification
Playstation: Problème de support général
Date of incident
novembre 12, 2017
Reported by GetHuman-zenonbau
Reported on novembre 13, 2017 from Mississippi
Problem report / further detail
My controller doesn't want to charge. The yellow light comes on but then turns off. I already tried to reset it and still nothing also tried to turn on my console with my controller and it works but only stays on for a few seconds and then both turn off. Controller turns off first and then console.
How GetHuman-zenonbau attempted to contact Playstation
J'ai essayé de tweeter @AskPlayStation pour voir si Playstation le service client répondrait
Was equipped with the following information
Nom, montant de l'achat, adresse du domicile, numéro de transaction, date de naissance, numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 23, 2017

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