Nintendo Problème signalé à GetHuman par GetHuman-gakusei_

novembre 30, 2017

Report Details

Summary of the problem
Please i need a refund on my digital splatoon purchase for wiiu
Company and department tried
Nintendo - Service client
Reported by
GetHuman-gakusei_ - GetHuman user since décembre 30, 2015
Problem classification
Nintendo: Mettre à jour les informations du compte
Date of incident
novembre 20, 2017
Reported by GetHuman-gakusei_
Reported on novembre 30, 2017 from Missouri
Problem report / further detail
Please my * year old niece was using my wiiu, and she knows i have digital games, she went on eshop and downloaded eshop, not knowing it cost real money. she thought it was my games library or something, i have been pining over it ever since, especially since she cannot play the game due to her autistic nature, she has probs with the controls. she is better at side scrolling games, i tried to play it but i did not like it either. please help.
How GetHuman-gakusei_ attempted to contact Nintendo
Recherche d'une Nintendo FAQ sur support.nintendo.com
Was equipped with the following information
Nom du titulaire du compte, type de version de jeu, ID de compte, nom du jeu, mot de passe, nom d'utilisateur
Reported back to GetHuman as fixed
Fixed, on décembre 9, 2017

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