Netflix Problème signalé à GetHuman par GetHuman-susanven

novembre 9, 2017

Report Details

Summary of the problem
I was charged $*.** on June ** in error. My subscription is $*.** and was just paid on June *rd...
Company and department tried
Netflix - Service client
Reported by
GetHuman-susanven - GetHuman user since janvier 22, 2017
Problem classification
Netflix: Rembourser
Date of incident
novembre 6, 2017
Reported by GetHuman-susanven
Reported on novembre 9, 2017 from Nebraska
Problem report / further detail
I was charged $*.** on June ** in error. My subscription is $*.** and was just paid on June *rd. Please refund the $*.** back to my card asap. Thank you. Susan Venney.
How GetHuman-susanven attempted to contact Netflix
J'ai essayé d'ouvrir une fenêtre de discussion avec Netflix à contactus.netflix.com
Was equipped with the following information
Adresse personnelle, ID de compte, prénom, e-mail sur le compte, nom du titulaire du compte, e-mail, mot de passe, numéro de téléphone, numéro de téléphone sur le compte
Reported back to GetHuman as fixed
Fixed, on novembre 20, 2017

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