Netflix Problème signalé à GetHuman par GetHuman-grkashi

novembre 2, 2017

Report Details

Summary of the problem
How can I reclaim a hacked Netflix account?
Company and department tried
Netflix - Service client
Reported by
GetHuman-grkashi - GetHuman user since janvier 28, 2017
Problem classification
Netflix: Problème de service client
Date of incident
octobre 30, 2017
Reported by GetHuman-grkashi
Reported on novembre 2, 2017 from Alabama
Problem report / further detail
Hi today on Netflix first it signed me out of my account and said there is problem with my payment details I checked my account and there is activity from Belgium which I don't recognise I believe my pay!ment details have been compromised
How GetHuman-grkashi attempted to contact Netflix
J'ai essayé d'appeler le Netflix numéro du service client 888-357-1516
Was equipped with the following information
Mot de passe, e-mail, numéro de téléphone, prénom, identifiant de compte, numéro de téléphone sur le compte
Reported back to GetHuman as fixed
Fixed, on novembre 12, 2017

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