Netflix Problème signalé à GetHuman par GetHuman-kloemeye

novembre 4, 2017

Report Details

Summary of the problem
Every time I open my netflix the captions turn on and I don't know how to make it stop
Company and department tried
Netflix - Service client
Reported by
GetHuman-kloemeye - GetHuman user since décembre 4, 2016
Problem classification
Netflix: Problème de service
Date of incident
octobre 29, 2017
Reported by GetHuman-kloemeye
Reported on novembre 4, 2017 from California
Problem report / further detail
This has been going on for like * days and it's so annoying, Everytime I go and open my netflix it has captions on automatically. I've tried turning them off and everything and they just keep. popping. up. PLease save me from this horrible Torture - Jude
How GetHuman-kloemeye attempted to contact Netflix
J'ai essayé d'ouvrir une fenêtre de discussion avec Netflix à contactus.netflix.com
Was equipped with the following information
Prénom, numéro de compte, e-mail sur le compte, numéro de téléphone sur le compte, nom, adresse du domicile, mot de passe, numéro de téléphone, nom du titulaire du compte
Reported back to GetHuman as fixed
Fixed, on novembre 22, 2017

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