Summary of the problem
Gas bill too high
Company and department tried
National Grid - Service client
Reported by
GetHuman-mafuza_ - GetHuman user since décembre 12, 2015
Problem classification
National Grid: Problème de service client
Date of incident
octobre 31, 2017
Reported by GetHuman-mafuza_
Reported on novembre 4, 2017 from West Virginia
Problem report / further detail
I live in a * bedroom apartment and the gas bill is too high, i am rarely at home, and the heating line is always off. So i do not see any reason for my gas bill being so high. Not only is it unreasonable, but it isn't possible for me to afford it. Especially if i barely use it.
How GetHuman-mafuza_ attempted to contact National Grid
J'ai essayé d'appeler le National Grid numéro du service client 718-643-4050
Was equipped with the following information
Adresse de facturation, adresse personnelle, numéro de téléphone, e-mail, ID de compte, prénom, numéro de téléphone sur le compte, 4 derniers SSN, numéro de compte
Reported back to GetHuman as fixed
Fixed, on novembre 8, 2017