Megabus Problème signalé à GetHuman par GetHuman-kendalc

novembre 9, 2017

Report Details

Summary of the problem
My name is kendal carter reservation**-****-******-M**R-****-NEW-BAL Sat May ** **:**:** EDT ****...
Company and department tried
Megabus - Siège social
Reported by
GetHuman-kendalc - GetHuman user since mai 5, 2016
Problem classification
Megabus: Trouver l'itinéraire
Date of incident
novembre 8, 2017
Reported by GetHuman-kendalc
Reported on novembre 9, 2017 from Michigan
Problem report / further detail
My name is kendal carter reservation**-****-******-M**R-****-NEW-BAL Sat May ** **:**:** EDT **** from NEW to BAL. And*-****-******-M**-****-BAL-NEW Mon May ** **:**:** EDT **** from BAL to NEW i wasn't able to make this trip do to unfortunately a friend of mine was shot and is in the hospital and I was not able to make this trip my question is will I be able to receive a refund or reschedule the trip I was told by your customer service that I can't receive a refund or reschedule my trip which is unacceptable please contact me as soon as possible regarding this matter (***)***-**** email. K*****@***.com
How GetHuman-kendalc attempted to contact Megabus
J'ai essayé d'appeler le Megabus numéro du service client 908-282-7420
Was equipped with the following information
Numéro de réservation, ID de compte, Email sur la réservation, Prénom, Nom, Adresse personnelle, Email, Numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 20, 2017

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