JetBlue Problème signalé à GetHuman par GetHuman-jakeo

novembre 18, 2017

Report Details

Summary of the problem
Issue with JetBlue
Company and department tried
JetBlue - Support client
Reported by
GetHuman-jakeo - GetHuman user since août 29, 2017
Problem classification
JetBlue: Problème de service client
Date of incident
novembre 10, 2017
Reported by GetHuman-jakeo
Reported on novembre 18, 2017 from Louisiana
Problem report / further detail
My wife just lost a child. I am scheduled to fly home tomorrow for the birth of our son. I have called multiple times to switch my flight from Charlotte to Boston to the earliest flight tomorrow with no success. I have booked many flights with JetBlue and I am a very dedicated customer. I can not spend any more than $**. I would do anything to help. Please do all you can to help me. Please i beg you with all my heart. A flight just a second earlier for a $** cost would mean all the world to me.
How GetHuman-jakeo attempted to contact JetBlue
E-mail essayé JetBlue Support client à dearjetblue@jetblue.com
Was equipped with the following information
Numéro de téléphone, référence de réservation
Reported back to GetHuman as fixed
Fixed, on novembre 21, 2017

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