HomeAway.com Problème signalé à GetHuman par GetHuman-claudel

novembre 6, 2017

Report Details

Summary of the problem
I have not been returned my secuirty deposit for a Paris rental and it has been almost * months
Company and department tried
HomeAway.com - Aide à la clientèle
Reported by
GetHuman-claudel - GetHuman user since janvier 23, 2017
Problem classification
HomeAway.com: Annuler la réservation
Date of incident
octobre 27, 2017
Reported by GetHuman-claudel
Reported on novembre 6, 2017 from Arizona
Problem report / further detail
I rented an apartment in Paris for the period Feb **-**, **** *Property********* *Unit*Unit ******** *Reservation ID*HA-LM**SP *The rental contract included a damage deposit of *** Euros. I have been in touch with the owner, Stephanie Pruvost, who tells me that she was satisfied that the apartment was left intact. How long does the refund usually take?*Yours truly,*Claude LeFran*ois
How GetHuman-claudel attempted to contact HomeAway.com
E-mail essayé HomeAway.com Support client à support-cs@homeaway.com
Was equipped with the following information
Adresse personnelle, prénom, identifiant de compte, adresse de facturation
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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