HomeAway.com Problème signalé à GetHuman par GetHuman-nycregod

novembre 5, 2017

Report Details

Summary of the problem
I had a cancelled reservation *HA-HTB***. They refunded most of the money but for some reason $*...
Company and department tried
HomeAway.com - Service client
Reported by
GetHuman-nycregod - GetHuman user since janvier 9, 2016
Problem classification
HomeAway.com: Mettre à jour les informations du compte
Date of incident
novembre 3, 2017
Reported by GetHuman-nycregod
Reported on novembre 5, 2017 from Michigan
Problem report / further detail
I had a cancelled reservation *HA-HTB***. They refunded most of the money but for some reason $***.** is missing. I attempted to call them on this but someone named Alex who answered the phone disconnected me. This was Saturday April * at *:** PM. **WITHDRAWAL RECORD:***************Debit Card Transaction*PAY*HOMEAWAY HA-HTB** ***-***-**** CA ******$*,***.********REFUND RECORD: **************Debit Card Transaction*PAY*HOMEAWAY ****** * ***-***-**** CA *********$*,***.**
How GetHuman-nycregod attempted to contact HomeAway.com
E-mail essayé HomeAway.com Support client à support-cs@homeaway.com
Was equipped with the following information
Adresse de facturation, ID de compte, Nom sur le compte, Prénom, Nom, Adresse personnelle, E-mail, Numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on novembre 13, 2017

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