Groupon Problème signalé à GetHuman par GetHuman-palnkel

octobre 31, 2017

Report Details

Summary of the problem
my order was duplicated and I was double charged
Company and department tried
Groupon - Aide à la clientèle
Reported by
GetHuman-palnkel - GetHuman user since août 25, 2015
Problem classification
Groupon: Fraude
Date of incident
octobre 26, 2017
Reported by GetHuman-palnkel
Reported on octobre 31, 2017 from Oklahoma
Problem report / further detail
I ordered * of the same order, then transaction failed, because my credit card company blocked it. Then I went to fix it and was not able to re-run payment. i replaced my order, while the other one still said failed. The next morning I woke and saw that you re-ran the first transaction and now I have been charged twice and you won't void out two*four of the transactions.
How GetHuman-palnkel attempted to contact Groupon
Recherche d'une Groupon FAQ sur groupon.com
Was equipped with the following information
Identifiant du compte, adresse du domicile, e-mail, numéro de téléphone, nom du compte, nom, prénom, adresse de facturation
Reported back to GetHuman as fixed
Fixed, on novembre 19, 2017

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