Summary of the problem
Want to verify that my cancellation went through, and that I wasn't charged.
Company and department tried
Groupon - Service client
Reported by
GetHuman-barragan - GetHuman user since février 16, 2016
Problem classification
Groupon: Problème de livraison
Date of incident
octobre 31, 2017
Reported by GetHuman-barragan
Reported on novembre 4, 2017 from Pennsylvania
Problem report / further detail
I had purchased an item, but then I cancelled it, yet the charge is still coming up in my account report. Has the purchase been cancelled, and it's just taking a few days for the funds to go back in?
How GetHuman-barragan attempted to contact Groupon
E-mail essayé Groupon Support client à support@groupon.com
Was equipped with the following information
Adresse de facturation, nom, numéro de compte, adresse personnelle
Reported back to GetHuman as fixed
Fixed, on novembre 10, 2017