Groupon Problème signalé à GetHuman par GetHuman-mattscod

novembre 2, 2017

Report Details

Summary of the problem
Something is wrong with my order
Company and department tried
Groupon - Service client
Reported by
GetHuman-mattscod - GetHuman user since mai 12, 2016
Problem classification
Groupon: Mettre à jour les informations du compte
Date of incident
octobre 22, 2017
Reported by GetHuman-mattscod
Reported on novembre 2, 2017 from Mississippi
Problem report / further detail
I just purchased * tickets and shortly after, got a message saying transaction failed based on my account info not being updated. I then, updated all my info, but I am not given an option to repurchase. They are sitting in "my groupons" saying failed with no option to fix it. Please help!
How GetHuman-mattscod attempted to contact Groupon
J'ai essayé d'ouvrir une fenêtre de discussion avec Groupon à groupon.com
Was equipped with the following information
Courriel sur le compte, Prénom, Courriel
Reported back to GetHuman as fixed
Fixed, on novembre 18, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!