Groupon Problème signalé à GetHuman par GetHuman-mattscod

novembre 2, 2017

Report Details

Summary of the problem
Something is wrong with my order
Company and department tried
Groupon - Service client
Reported by
GetHuman-mattscod - GetHuman user since mai 12, 2016
Problem classification
Groupon: Mettre à jour les informations du compte
Date of incident
octobre 22, 2017
Reported by GetHuman-mattscod
Reported on novembre 2, 2017 from Mississippi
Problem report / further detail
I just purchased * tickets and shortly after, got a message saying transaction failed based on my account info not being updated. I then, updated all my info, but I am not given an option to repurchase. They are sitting in "my groupons" saying failed with no option to fix it. Please help!
How GetHuman-mattscod attempted to contact Groupon
J'ai essayé d'ouvrir une fenêtre de discussion avec Groupon à
Was equipped with the following information
Courriel sur le compte, Prénom, Courriel
Reported back to GetHuman as fixed
Fixed, on novembre 18, 2017

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