Groupon Problème signalé à GetHuman par GetHuman-rmaddale

novembre 4, 2017

Report Details

Summary of the problem
Should be getting free shipping
Company and department tried
Groupon - Service client
Reported by
GetHuman-rmaddale - GetHuman user since mai 31, 2017
Problem classification
Groupon: Changer ma commande
Date of incident
octobre 25, 2017
Reported by GetHuman-rmaddale
Reported on novembre 4, 2017 from Pennsylvania
Problem report / further detail
I placed an order this morning (--) and was charged $. for shipping. I received an email at :pm from "Groupon Goods" saying "the sale continues" and that there was free shipping with any $. purchase. I'm assuming this meant any $. and above purchase. My order was $.. Shouldn't my shipping be free? Shouldn't I be getting a refund or a credit?
How GetHuman-rmaddale attempted to contact Groupon
E-mail essayé Groupon Support client à support@groupon.com
Was equipped with the following information
Adresse de facturation, ID de compte, Nom, Adresse personnelle, Prénom, Numéro de téléphone, Email, Email sur le compte
Reported back to GetHuman as fixed
Fixed, on novembre 9, 2017
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