Groupon Problème signalé à GetHuman par GetHuman-mlbonav

octobre 31, 2017

Report Details

Summary of the problem
I need to reach the Pillow* company I placed order with
Company and department tried
Groupon - Aide à la clientèle
Reported by
GetHuman-mlbonav - GetHuman user since avril 18, 2017
Problem classification
Groupon: Problème de support général
Date of incident
octobre 27, 2017
Reported by GetHuman-mlbonav
Reported on octobre 31, 2017 from Pennsylvania
Problem report / further detail
I placed an order yesterday with Pillow*.com and realized it did not ask for the name to be engraved. I immediately emailed them, but have not heard back. There is no telephone number for them to contact directly so I need your assistance. If I cannot update my order, I do not want it as it is a monogrammed pillow case without a name as of today. Michele
How GetHuman-mlbonav attempted to contact Groupon
E-mail essayé Groupon Support client à support@groupon.com
Was equipped with the following information
Identifiant du compte, prénom, numéro de téléphone, adresse du domicile
Reported back to GetHuman as fixed
Fixed, on novembre 18, 2017

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