DirecTV Problème signalé à GetHuman par GetHuman-genae

novembre 19, 2017

Report Details

Summary of the problem
Internet won't stay connected to tv
Company and department tried
DirecTV - Support client
Reported by
GetHuman-genae - GetHuman user since mars 21, 2016
Problem classification
DirecTV: Retour
Date of incident
novembre 10, 2017
Reported by GetHuman-genae
Reported on novembre 19, 2017 from Nebraska
Problem report / further detail
I've tried reconnecting the internet through the steps on tv menu but it won't stay connected. Everything else in the house is working fine with the internet.
How GetHuman-genae attempted to contact DirecTV
Recherche d'une DirecTV FAQ sur support.directv.com
Was equipped with the following information
Adresse personnelle, ID de compte, Numéro de téléphone du compte, Numéro de téléphone, Nom sur le compte, Nom de famille, Adresse de facturation, Email, PIN ou mot de passe sur le compte
Reported back to GetHuman as fixed
Fixed, on novembre 21, 2017

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