Cox Communications Problème signalé à GetHuman par GetHuman-bigezman

novembre 15, 2017

Report Details

Summary of the problem
I'm a loyal customer and want my monthly bill reduced before I switch cable providers
Company and department tried
Cox Communications - Support technique
Reported by
GetHuman-bigezman - GetHuman user since mai 26, 2017
Problem classification
Cox Communications: Problèmes de service ou techniques
Date of incident
novembre 12, 2017
Reported by GetHuman-bigezman
Reported on novembre 15, 2017 from Ohio
Problem report / further detail
I want my monthly bill reduced. Cox will do this via their customer retention department. You need to contact them about once a year to get them to reduce the rate again.
How GetHuman-bigezman attempted to contact Cox Communications
J'ai essayé d'appeler le Cox Communications numéro du service client 800-234-3993
Was equipped with the following information
Prénom, numéro de compte, adresse de service du compte
Reported back to GetHuman as fixed
Fixed, on novembre 23, 2017

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