Cox Communications Problème signalé à GetHuman par GetHuman-ruggrats

novembre 7, 2017

Report Details

Summary of the problem
I can receive emails but cannot reply or send an email.
Company and department tried
Cox Communications - Service client
Reported by
GetHuman-ruggrats - GetHuman user since février 8, 2016
Problem classification
Cox Communications: Baisser ma facture
Date of incident
octobre 27, 2017
Reported by GetHuman-ruggrats
Reported on novembre 7, 2017 from Tennessee
Problem report / further detail
I tried to find an answer on the Internet and found some guidelines for changing the SMTP port to allow sending emails. I received a message that said "Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet Service provider for additional assistance. "
How GetHuman-ruggrats attempted to contact Cox Communications
J'ai essayé d'appeler le Cox Communications numéro du service client 888-566-7751
Was equipped with the following information
Nom, adresse e-mail du compte
Reported back to GetHuman as fixed
Fixed, on novembre 15, 2017

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