Chase Problème signalé à GetHuman par GetHuman28407

novembre 19, 2017

Report Details

Summary of the problem
Need to update my email and phone number so i can reset my user id and password. So i can start using mobile banking
Company and department tried
Chase - Service client
Reported by
GetHuman28407 - GetHuman user since février 9, 2016
Problem classification
Chase: Problème de service client
Date of incident
novembre 7, 2017
Reported by GetHuman28407
Reported on novembre 19, 2017 from Kansas
Problem report / further detail
I need my info updated so when i try to change my password the conformation number goes to my new email or phone number
How GetHuman28407 attempted to contact Chase
J'ai essayé d'appeler le Chase numéro du service client 800-935-9935
Was equipped with the following information
Nom de famille
Reported back to GetHuman as fixed
Fixed, on novembre 22, 2017

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