Booking.com Problème signalé à GetHuman par GetHuman-mutalips

novembre 7, 2017

Report Details

Summary of the problem
Why the amount was charged to my account before the check in date
Company and department tried
Booking.com - Aide à la clientèle
Reported by
GetHuman-mutalips - GetHuman user since janvier 4, 2016
Problem classification
Booking.com: Surcharge / Charge étrange
Date of incident
octobre 29, 2017
Reported by GetHuman-mutalips
Reported on novembre 7, 2017 from Texas
Problem report / further detail
Charges charged to account before checked in though stated at booking time it is free
How GetHuman-mutalips attempted to contact Booking.com
Recherche d'une Booking.com FAQ sur booking.com
Was equipped with the following information
Identifiant de compte, Nom, Référence de réservation, Prénom, Email
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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