Booking.com Problème signalé à GetHuman par GetHuman-nancypas

novembre 8, 2017

Report Details

Summary of the problem
Technical support with the profile*account information page of the booking.com site
Company and department tried
Booking.com - Service client
Reported by
GetHuman-nancypas - GetHuman user since mai 3, 2017
Problem classification
Booking.com: Problème de service client
Date of incident
novembre 4, 2017
Reported by GetHuman-nancypas
Reported on novembre 8, 2017 from Indiana
Problem report / further detail
I merged my husband's account with mine, and now his Google profile picture is on my Booking.com account. I cannot "delete my avatar" or upload a new picture to replace the one that is there. I think it has something to do with connecting via his Google account. I have emailed and called Customer Service, but apparently there is no Technical Support for the website.
How GetHuman-nancypas attempted to contact Booking.com
J'ai essayé d'appeler le Booking.com numéro du service client 203-320-2609
Was equipped with the following information
Email, Nom, Référence de réservation, Prénom, Identifiant de compte
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

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