Booking.com Problème signalé à GetHuman par GetHuman-rosswong

novembre 8, 2017

Report Details

Summary of the problem
I need to change the dates of my booking because my daughter's surgery has been postponed but my...
Company and department tried
Booking.com - Aide à la clientèle
Reported by
GetHuman-rosswong - GetHuman user since décembre 17, 2016
Problem classification
Booking.com: Surcharge / Charge étrange
Date of incident
novembre 6, 2017
Reported by GetHuman-rosswong
Reported on novembre 8, 2017 from Iowa
Problem report / further detail
I need to change the dates of my booking because my daughter's surgery has been postponed but my booking was non-refundable
How GetHuman-rosswong attempted to contact Booking.com
Recherche d'une Booking.com FAQ sur booking.com
Was equipped with the following information
Identifiant de compte, numéro de téléphone, code PIN à 4 chiffres, prénom, nom, e-mail, adresse personnelle
Reported back to GetHuman as fixed
Fixed, on novembre 24, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!