Best Buy Problème signalé à GetHuman par GetHuman-wytas

décembre 6, 2017

Report Details

Summary of the problem
Warranty claim for Best Buy
Company and department tried
Best Buy - Service client
Reported by
GetHuman-wytas - GetHuman user since juin 13, 2016
Problem classification
Best Buy: Retour
Date of incident
décembre 3, 2017
Reported by GetHuman-wytas
Reported on décembre 6, 2017 from Louisiana
Problem report / further detail
relationship with their third party vendor CCR warranty is criminal. I have received two faulty products (one originally, and one after the return aka the replacement was also faulty) through Best Buy's online mobile purchases. Calling *-***-BESTBUY does not help, as they pass the buck. I've tried for hours to get someone helpful and they are clearly told to not address the issue, which is the fact that CCR warranty is sending out bad products.
How GetHuman-wytas attempted to contact Best Buy
J'ai essayé d'appeler le Best Buy numéro du service client 888-237-8289
Was equipped with the following information
Numéro de téléphone, nom, adresse de facturation, numéro de commande, numéro de compte, prénom
Reported back to GetHuman as fixed
Fixed, on décembre 21, 2017

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