Best Buy Problème signalé à GetHuman par GetHuman-kyleculh

novembre 24, 2017

Report Details

Summary of the problem
Update Account
Company and department tried
Best Buy - Aide à la clientèle
Reported by
GetHuman-kyleculh - GetHuman user since juin 6, 2016
Problem classification
Best Buy: Plainte
Date of incident
novembre 12, 2017
Reported by GetHuman-kyleculh
Reported on novembre 24, 2017 from Wisconsin
Problem report / further detail
I need to update my physical address in the system, so I can get a replacement card sent. My card was sent to wrong address after I specifically told the people at the location to change the address to my current one. They did not. I also need to update my e-mail address because the people at the store location screwed that up to. I had terrible customer service over the phone, and all they were worried about was collecting payment. They were not concerned about updating my correct information. I need this done, so I can get my card and start handling these issues online, where I won't have issues.
How GetHuman-kyleculh attempted to contact Best Buy
J'ai essayé d'appeler le Best Buy numéro du service client 612-291-1000
Was equipped with the following information
Numéro de téléphone
Reported back to GetHuman as fixed
Fixed, on décembre 10, 2017

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