Amtrak Problème signalé à GetHuman par GetHuman-jadegold

novembre 10, 2017

Report Details

Summary of the problem
They charged my card multiple times
Company and department tried
Amtrak - Aide à la clientèle
Reported by
GetHuman-jadegold - GetHuman user since septembre 7, 2017
Problem classification
Amtrak: Surcharge / Charge étrange
Date of incident
novembre 9, 2017
Reported by GetHuman-jadegold
Reported on novembre 10, 2017 from Connecticut
Problem report / further detail
I order one round trip ticket and they charged my card six times
How GetHuman-jadegold attempted to contact Amtrak
Recherche d'une Amtrak FAQ sur amtrak.com
Was equipped with the following information
E-mail, ID de compte, Qui a fait cette réservation, Adresse e-mail sur le compte, Prénom, Adresse de facturation, Référence de réservation, Adresse personnelle, Nom
Reported back to GetHuman as fixed
Fixed, on novembre 27, 2017

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